Privacy Policy

Introduction

Ultrafieldium SARL ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ultrafieldium.pro and use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

The data controller responsible for your personal information is:

Data We Collect

We collect various types of personal information to provide and improve our school management software comparison services. The data we collect includes:

Information You Provide Directly

• Contact information (name, email address, phone number)
• Institution details (name, type, size, location)
• Professional information (job title, department)
• Service requirements and preferences
• Communication content (emails, messages, consultation notes)
• Feedback and survey responses

Information Collected Automatically

• Website usage data (pages visited, time spent, click patterns)
• Device information (IP address, browser type, operating system)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies
• Referral sources and website navigation patterns

How We Use Your Information

We use the personal data we collect for legitimate business purposes and in accordance with applicable law. How we use your data includes:

Service Provision

• Providing school management software comparison and analysis services
• Conducting needs assessments and consultations
• Preparing customized reports and recommendations
• Managing client relationships and project delivery
• Providing ongoing support and guidance

Communication and Marketing

• Responding to inquiries and providing customer support
• Sending service updates and relevant information
• Marketing our services (with your consent where required)
• Conducting market research and improving our offerings

Legal and Business Operations

• Complying with legal obligations and regulations
• Protecting our rights and interests
• Preventing fraud and ensuring security
• Business analysis and improvement

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to perform our services and fulfill our contractual obligations
• Legitimate Interests: Processing for our legitimate business interests, including improving our services and marketing
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: Processing required to comply with legal requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist us in providing our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for sharing

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically, we retain client data for up to 7 years after the completion of services for potential follow-up consultations and legal compliance. Marketing data is retained until you opt-out or withdraw consent.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal information:

• Access: Request access to your personal data and information about how we process it
• Rectification: Request correction of inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data under certain circumstances
• Restriction: Request restriction of processing of your personal data
• Portability: Request transfer of your personal data to another organization
• Objection: Object to processing of your personal data for certain purposes
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at privacy@ultrafieldium.pro or +352 23404542.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure data transmission, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we are based in Luxembourg within the European Union, your data is primarily processed within the EU/EEA. If we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you believe we have not handled your personal information in accordance with applicable data protection laws, you have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) or your local supervisory authority.